The Great Independent Podcast
Conversations for independent agents building what comes next.
The Great Independent Podcast brings together agency owners, insurance leaders, carrier partners and industry experts to share practical ideas about agency growth, ownership, operations, relationships and the future of independent insurance.
Independent thinking.
Real industry experience.
Building an independent insurance agency takes more than ambition. It requires sound decisions, strong relationships and the willingness to keep learning as the business changes.
The Great Independent Podcast explores the opportunities and challenges independent agents face at every stage of agency ownership. Through conversations with agency leaders, carrier partners, insurance professionals and subject-matter experts, each episode offers practical insight into what it takes to start, own and grow an independent agency.
Topics include agency growth, book ownership, marketing, commercial insurance, carrier relationships, risk management, operations and the realities of building a business on your own terms.
Because independence should create possibility, not isolation. Independent, Together.
Explore the Podcast
Listen to conversations with insurance professionals who are helping shape the future of the independent agency channel. Each episode offers experience, perspective and practical ideas agents can apply as they build stronger businesses, serve clients and plan for long-term growth.
From the Archive
The Great Independent Podcast archive features conversations and lessons from across the insurance industry. Explore previous episodes below, and check back for new conversations from Pacific Crest Services.
Episode 23 – Marketing & Growing Your Agency
In this episode we sit down with Pacific Crest Insurance's Marketing Director Koby Conrad and Agency Development Director Marcus Flesher to discuss what agents should be focusing on when it comes to marketing and growing their business. Koby covers what will actually...
Episode 22 – Book Ownership
In this episode of the Great Independent Podcast, we talk with Marcus Flesher on the topic of Book Ownership and what you should be looking for when partnering with an aggregator.
Financial Planner Program
Shawn Webb Introduces the new Financial Planner Program and how to learn more.
Episode 21 – Commercial University
In this Episode, we introduce Mike Willits, Director or Commercial Lines for Pacific Crest Independent Insurance Alliance. Mike gives us a look into the new Commercial University and explains why NOW is an amazing time in the industry to be building a commercial book...
Episode 20 – Why Join An Aggregator
In this episode of the Great Independent Podcast we talk with our very own Marcus Flesher on the reasons an agent should join an aggregator and things to look for when considering your options.
Episode 19 – Documentation
Tracy Kyle, a CSR of 30+ years and Pacific Crest's current in-house trainer, discusses the importance of documenting a client file every time it's opened. She breaks down the who, what, when, where and why's for independent insurance agents to follow for best practice.
New Conversations Coming Soon
The Great Independent Podcast is returning with new perspectives from agents, carriers and industry leaders. Upcoming episodes will explore what agency ownership, growth and support look like in today’s independent insurance market.
Keep Building With PCS
The strongest independent agencies continue to learn, adapt and build relationships with the right people around them.
Explore the PCS Insider Blog for more perspectives on independent agency growth, or learn how Pacific Crest Services supports agents with direct carrier appointments,
operational resources and experienced guidance.