Privacy Policy

Effective Date: 01/01/2025
Last Updated: 09/16/2025

1- Introduction

This Privacy Policy describes how Pacific Crest Services, LLC (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or interact with our website, [Insert Website URL], in compliance with applicable privacy laws in California and Texas.

2- Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, IP address
• Professional Information: Legal inquiries, case details, or business affiliations
• Internet Activity: Browsing history, interactions with our website
• Geolocation Data: Approximate location based on IP address
• Sensitive Personal Information (California only): Matters you disclose voluntarily

 3- How We Use Your Information

We use your personal information to:

• Provide legal services and respond to inquiries
• Improve website functionality and user experience
• Comply with legal obligations
• Communicate updates, newsletters, or promotions (with consent)

 4- Sharing Your Information

We do not sell personal information. 

• Service providers (e.g., hosting, analytics, CRM tools)
• Legal authorities when required by law
• Third parties with your explicit consent

SMS Registration Data
Consumer SMS registration data, including opt-in data, phone numbers, and consent records, will not be shared, sold, rented, or transferred to any external organization except when legally required.

No External Transfers
This restriction applies at all times. Your data will not be transferred to external organizations, even if you provide consent, except when legally required.

• SMS Data and Consent
  We prohibit the sharing, sale, rental, or transfer of SMS opt-in data, phone numbers, and SMS consent information to any external organizations, except where required by law.
• Protection of Personal Data
  We maintain safeguards designed to prevent unauthorized access, use, or disclosure of personal data and to protect SMS-related information.
• SMS Opt-Out
  You can stop SMS communications at any time.
• To opt out, reply STOP to any SMS message.
• For help, reply HELP to any SMS message.
• Contact Us
  If you have any questions about this policy or the SMS messages you receive from us, please contact the message sender directly using the contact information provided on the website or in the SMS communication.

 5- Your Rights (California Residents)

Under the CCPA/CPRA, you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information
• Correct inaccurate personal information
• Limit use of sensitive personal information

To exercise these rights, email us at info@pacificcrestinsurance.com or call [Insert Phone Number].

6- Your Rights (Texas Residents)

Under the TDPSA, you have the right to:

• Confirm whether we process your personal data
• Access and delete personal data
• Opt out of targeted advertising and profiling
• Appeal decisions related to your privacy rights

To submit a request, contact us at info@pacificcrestinsurance.com.

7- Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 8- Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. 

9- Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors without parental consent.

 10- Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11- Contact Us

If you have questions or concerns about this Privacy Policy or your rights, please contact:

Pacific Crest Services, LLC

Email: info@pacificcrestinsurance.com

Phone: (208) 938-4197

Address: 450 W. State St. Eagle ID 83616