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Press Release Welcome Patrick Williams

by | Jul 31, 2026 | PCS News, Press Release

Pacific Crest Services Welcomes Insurance Industry Veteran Patrick Williams as Head of Agency Relations

Eagle, ID – 7/31/2026 – Pacific Crest Services (PCS), a national insurance alliance dedicated to helping captive agents transition to independence and helping independent insurance agents grow and thrive, is proud to announce the addition of Patrick Williams as its new Head of Agency Relations.

Patrick brings over 14 years of experience in the insurance industry, spanning direct carrier, super regional carrier, and insurance network organizations. He began his career at Farmers Insurance, a direct carrier, before moving to Plymouth Rock Assurance, a super regional carrier. He then joined Agency Network Exchange and, most recently, Renaissance Alliance, both insurance networks, where he held a wide range of roles including Customer Service Representative, Agency Operations and Owner, Marketing Specialist, Territory Manager, Regional Director, Member Success Partner, and Vice President, Member Success. In his most recent role, Patrick managed a $1.7 billion premium region for an insurance network of over 120 independent agencies, helping those agencies achieve maximum growth and drive revenue.

“I am honored to join Pacific Crest Services at such an exciting time in the company’s growth,” said Patrick. “What stands out most to me is the organization’s dedication to supporting agents through strong relationships, innovative solutions, and a culture built on trust. I look forward to working with our carrier partners and helping our agents unlock new opportunities for success.”

Strengthening the Foundation for Agent Success

  • In his role, Patrick Williams will work directly with both PCS member agencies and carrier partners to:
  • Expand and deepen carrier relationships across Pacific Crest’s 300+ carrier network.
  • Identify new market opportunities and product solutions for independent agents.
  • Enhance value propositions for both agents and carrier partners.
  • Support agents transitioning from captive to independent status with carrier access and expertise.

A Marlton, New Jersey native, Patrick brings his industry expertise to Pacific Crest Services. When not focused on advancing the independent agent channel, he enjoys golfing, reading history and finance books, and spending time with his wife and three daughters.

“Patrick’s depth of experience and proven leadership across multiple facets of the insurance industry make him an invaluable addition to our team,” said Shawn Webb, Founder & CEO. “Patrick’s experience managing a $1.7 billion premium region and driving growth for over 120 independent agencies speaks for itself,” said Shawn Webb. “He understands what it takes to build strong agency relationships and deliver real results, and that perspective will be a tremendous asset as we continue expanding what Pacific Crest can offer our agents and carrier partners.”

Patrick Williams

Patrick Williams

Head of Agency Relations

About Pacific Crest Services  

Pacific Crest Services is a veteran-owned national insurance alliance built on a simple belief: agents should be able to build something that is truly theirs — without having to do it alone.

We help captive agents make the transition to independence and support independent agents with the carrier access, operational resources, and technology they need to grow. With more than 350 agency partnerships across 36 states and relationships with over 300 carriers, PCS gives agents the foundation to build and scale successful independent agencies — on their own terms, with people who show up.

Independent, Together. Where independents find their people.

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To explore the possibilities of becoming an independent agent within an alliance, you are a licensed P&C insurance agent with 12-18 months of experience. If you are, please visit Pacific Crest Services to set up a confidential discussion, or call us now to speak to one of our sales team. Contact us at 208-938-4197.

The contents of this article are for informational purposes only. You should not act or refrain from acting based on this information without first consulting a licensed agent at info@pacificcrestinsurance.com. We disclaim all liability for actions taken or not taken by you based on the contents of this article, which is provided "as is." Pacific Crest Services makes no representation that this content is error-free.

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Press Release Welcome Ryan Vestal

by | Jan 15, 2026 | PCS News, Press Release

Pacific Crest Services Appoints Ryan Vestal as Chief Financial Officer

Eagle, ID – 01/15/2026– Pacific Crest Services (PCS), a national insurance alliance dedicated to helping captive agents transition to independence and helping independent insurance agents grow and thrive, is proud to announce the appointment of Ryan Vestal as Chief Financial Officer.

Ryan brings 25 years of progressive finance and accounting leadership experience from companies based in the Pacific Northwest. Throughout his career, he has managed accounting, financial planning and analysis, treasury, legal, compliance, and tax functions across various organizations, with extensive experience scaling finance functions in high growth environments.

“I’m excited to join Pacific Crest Services at this pivotal time in the company’s growth,” said Ryan. “The independent insurance model is thriving, and PCS has built an exceptional platform to support agents in their transition and growth. With strong opportunities for strategic expansion through acquisitions, I look forward to helping evaluate and execute deals that strengthen our platform and enable us to serve our partners better.”

Driving Financial Strategy and Growth

In his role as CFO, Ryan will work directly with the leadership team and board to:

  • Lead financial planning, forecasting, budgeting, and cash flow strategies across multiple business units in 36 states.

  • Drive M&A activity including deal structuring, financial due diligence, and post-acquisition integration of aggregators and agencies.

  • Develop data-driven strategies that optimize profitability and resource allocation across the organization.

  • Evaluate and implement financial systems and technology to support operational scale and growth.

  • Represent Pacific Crest in discussions with external stakeholders including auditors, financial institutions, and potential investors.

A Pacific Northwest native, Ryan has spent his career working in progressively senior finance roles throughout the region, bringing valuable regional market knowledge along with his national-level financial expertise. When not managing financial strategy, he enjoys snowboarding and skiing with his family and friends, playing golf, and hiking and climbing mountains throughout Idaho and the surrounding states.

“Ryan’s depth of experience in financial strategy and his track record of supporting high-growth organizations make him the ideal leader to guide our financial operations as we continue to expand,” said Shawn Webb, Founder & CEO. “As we pursue strategic growth through mergers and acquisitions, Ryan’s expertise in deal analysis and financial due diligence will be invaluable. His strategic mindset and comprehensive understanding of finance, compliance, and operational efficiency will be instrumental as we scale our support for independent agents nationwide.”

 

Ryan Vestal

Ryan Vestal

Chief Financial Officer

About Pacific Crest Services  

Pacific Crest Services is a veteran-owned national insurance alliance built on a simple belief: agents should be able to build something that is truly theirs — without having to do it alone.

We help captive agents make the transition to independence and support independent agents with the carrier access, operational resources, and technology they need to grow. With more than 350 agency partnerships across 36 states and relationships with over 300 carriers, PCS gives agents the foundation to build and scale successful independent agencies — on their own terms, with people who show up.

Independent, Together. Where independents find their people.

Share this Post.

To explore the possibilities of becoming an independent agent within an alliance, you are a licensed P&C insurance agent with 12-18 months of experience. If you are, please visit Pacific Crest Services to set up a confidential discussion, or call us now to speak to one of our sales team. Contact us at 208-938-4197.

The contents of this article are for informational purposes only. You should not act or refrain from acting based on this information without first consulting a licensed agent at info@pacificcrestinsurance.com. We disclaim all liability for actions taken or not taken by you based on the contents of this article, which is provided "as is." Pacific Crest Services makes no representation that this content is error-free.

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Press Release Welcome Ben Howard

by | Nov 20, 2025 | PCS News, Press Release

Pacific Crest Services Welcomes Insurance Industry Veteran Ben Howard as Director of Carrier & Agency Relations

Eagle, ID – 11/19/2025– Pacific Crest Services (PCS), a national insurance alliance dedicated to helping captive agents transition to independence and helping independent insurance agents grow and thrive, is proud to announce the addition of Ben Howard as its new Director of Carrier & Agency Relations.

Ben brings over a decade of senior leadership experience in the insurance industry. He spent 10 years with AssuredPartners/Gallagher, where he held multiple executive positions including Associate Broker, Director of Marketing, Director of Agency Operations, COO, Sales Leader, and most recently Interim Agency President of a $17 million revenue agency. His extensive background spans Employee Benefits, Personal Lines, and Commercial Lines operations, giving him comprehensive insight into the challenges and opportunities facing independent agents.

“I’m excited to join a veteran-owned organization that truly puts agent success first,” said Ben. “Pacific Crest Services has built something special—a genuine partnership model that empowers agents with the freedom and resources they need to thrive. I look forward to strengthening our carrier relationships and helping more agents discover what independence can mean for their business.”

Strengthening the Foundation for Agent Success

In his role, Ben Howard will work directly with both PCS member agencies and carrier partners to:

  • Expand and deepen carrier relationships across Pacific Crest’s 300+ carrier network.

  • Identify new market opportunities and product solutions for independent agents.

  • Enhance value propositions for both agents and carrier partners.

  • Support agents transitioning from captive to independent status with carrier access and expertise.

A Virginia native, Ben recently relocated from San Diego to Boise to join Pacific Crest Services. When not focused on advancing the independent agent channel, he enjoys spending time with his family, fishing, and playing soccer and rugby.

“Ben’s depth of experience and proven leadership across multiple lines of business make him an invaluable addition to our team,” said Shawn Webb, Founder & CEO. “His track record of building successful agency operations and his understanding of both the agent and carrier perspective align perfectly with our mission to help agents thrive in today’s competitive marketplace.”

Ben Howard

Ben Howard

Director of Carrier & Agency Relations

About Pacific Crest Services  

Pacific Crest Services is a veteran-owned national insurance alliance built on a simple belief: agents should be able to build something that is truly theirs — without having to do it alone.

We help captive agents make the transition to independence and support independent agents with the carrier access, operational resources, and technology they need to grow. With more than 350 agency partnerships across 36 states and relationships with over 300 carriers, PCS gives agents the foundation to build and scale successful independent agencies — on their own terms, with people who show up.

Independent, Together. Where independents find their people.

Share this Post.

To explore the possibilities of becoming an independent agent within an alliance, you are a licensed P&C insurance agent with 12-18 months of experience. If you are, please visit Pacific Crest Services to set up a confidential discussion, or call us now to speak to one of our sales team. Contact us at 208-938-4197.

The contents of this article are for informational purposes only. You should not act or refrain from acting based on this information without first consulting a licensed agent at info@pacificcrestinsurance.com. We disclaim all liability for actions taken or not taken by you based on the contents of this article, which is provided "as is." Pacific Crest Services makes no representation that this content is error-free.

Subscribe

Subscribe to the Pacific Crest Services Pulse for quarterly insights and industry trends.

Enter Your Details